Customer Notes

Supported & Tested

Create or update a customer note attached to a chat.

POSThttps://api.waplix.io/api/v1/chats/note

Authentication

Authorization: Bearer YOUR_API_KEY

Parameters Specification

Parameter	Type	Required	Description
instance_id	`string`	Required	Required Waplix instance id
chat_id	`string`	Required	Required phone number, @s.whatsapp.net, @g.us, or @lid chat id
note	`string`	Optional	Note text to store for the chat

instance_id

stringReq

Required Waplix instance id

chat_id

stringReq

Required phone number, @s.whatsapp.net, @g.us, or @lid chat id

note

stringOpt

Note text to store for the chat

Usage Notes

Verified on production. Public documentation uses sanitized example data only.

Request Payload Example

Request

curl -X POST "https://api.waplix.io/api/v1/api/v1/chats/note" \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "instance_id": "demo_instance",
  "chat_id": "15551234567@s.whatsapp.net",
  "note": "Demo customer note"
}'

Success Response

Response · 200 OK

{
  "success": true,
  "data": {
    "instance_id": "demo_instance",
    "chat_id": "15551234567@s.whatsapp.net",
    "note": "docs test",
    "created_at": "2026-06-23 15:46:55",
    "updated_at": "2026-06-27 18:11:26"
  }
}

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