Webhook Debugging

Troubleshoot connection timeouts, SSL certificate errors, and empty payload logs.

If your webhook handler is not receiving events, run through this troubleshooting checklist.

Verify HTTPS: Waplix only sends webhooks to secure HTTPS endpoints. Ensure your SSL certificate is valid and not self-signed.
Check Webhook Logs: Navigate to the Webhook Logs tab in the Waplix Portal to inspect delivery response codes (e.g. 500, 404, or timeouts).
Test with tools: Use a service like Webhook.site or ngrok to verify Waplix is successfully delivering payloads to a public endpoint.

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