Frequently Asked Questions
Find quick answers to common developer questions about Waplix instances, messages, billing, and API behavior.
Q: What is a Waplix Instance?
An instance represents an isolated container hosting one WhatsApp account connection. You scan the QR code to log into the container, allowing Waplix to send and receive messages on behalf of that number.
Q: What is the API Base URL?
All API requests must be sent to the secure base URL: https://api.waplix.io/api/v1.
Q: How do Webhooks work?
Webhooks push real-time WhatsApp updates directly to your server. When a user sends you a message, Waplix sends a secure POST request to the HTTP URL configured in your settings.
Q: Does Waplix support calling?
Waplix supports creating WhatsApp call links via the API, but does not support real-time audio streaming or answering calls inside browser sessions.